1. What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
2. What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other options.
3. What is your sample policy?
We can provide samples, but a sample fee will be charged, which will be refunded when placing bulk orders.
4. How long is your warranty period?
Warranty periods vary by product: 1 year for energy storage battery stations.
5. What is your after-sales policy?
We include spare parts with bulk orders. If any components fail during the warranty period, we will promptly send replacements for free.
6. Can your company accept the custom-made?
Yes, in addition to conventional products on the market, our company also provides special customization for special occasions, such as high-power portable power banks. Our company classifies them as advanced or special products. If customers have specific requirements for a certain parameter of the product, our company can customize products for customers according to their requirements without affecting product quality.